Refund policy

At FEMME, your satisfaction means everything to us. We’re confident you’ll love your experience, but if you’re not completely satisfied for any reason, you’re protected by our 90-Day Money-Back Guarantee.

90-Day Money-Back Guarantee

Try FEMME with complete confidence. If you don’t notice a difference within 90 days, simply contact us to request a full refund—no questions asked.

  • The 90-day period begins on the date your order is delivered.
  • This guarantee applies to first-time orders only.
  • Delivery and shipping fees, if applicable, are non-refundable.

To request a refund, contact us via:

Email: Tryfemme.ae@gmail.com
WhatsApp: +971 56 702 7264

Returns

In most cases, you won’t need to return the product under our 90-Day Money-Back Guarantee. However, if our team requests the return of certain items—such as additional unopened packages—we’ll provide clear instructions and the return address.

  • Approved returns must be shipped within 14 days of receiving return authorization.
  • Products must be securely packaged to prevent damage during transit.
  • Your refund will be processed after the returned items have been received and inspected.

Refund Processing

  • Approved refunds will be issued to your original payment method.
  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or card provider.
  • You’ll receive an email confirmation once your refund has been processed.

Have Questions?

If you have any questions about refunds, returns, or our 90-Day Money-Back Guarantee, we’re always happy to help.

Email: Tryfemme.ae@gmail.com
WhatsApp: +971 56 702 7264

We’re always here for you.